Atlassian Software Tools Administrator-60831
Job Type : Contract 6-12 month
Location/City : MA - Cambridge
Category : Information Technology
Region : Northeast
Id : 25856
Atlassian Software Tools Administrator
6+ month Contract M-F 40 hours weekly
The primary focus of this position is to support Clients corporate instance of the Atlassian suite of tools (JIRA, Confluence, Bamboo, etc.). Daily responsibilities include resolving JIRA tickets (such as evaluating and implementing Atlassian plugin requests, JIRA workflows changes and tool upgrades) and assisting with day-to-day operations. This role requires someone experienced in Atlassian tools administration. There are also non-tools related engineering project support requests that require in-depth Linux system administration capabilities and experience with git.
Another focus of this position is involvement in a change management (CM) process focused on Clients tools. Our tools support a large number of projects and their configurations can differ drastically. This poses the challenge of implementing changes in a way that does not inadvertently affect projects in a negative way. This person should have experience maintaining development environments and must follow good CM practices.
o AS or BS in Management Information Systems or comparable skills gained through relevant experience
o At least 3 years¿ experience (more preferred)
o Linux Administration experience.
o Ability to troubleshoot commercial applications, RHEL systems, and network connectivity in order to resolve operational issues and to restore services.
o Excellent customer support skills gained from working in a Help Desk / ticketing system environment.
o Experience with the Atlassian suite (JIRA, Confluence, Bitbucket, Bamboo) including tool administration and customization.
o Maintain day-to-day operations and documentation of critical systems.
o Maintain, backup and restore development environments.
o Understands and applies change management procedures/principles.
o Experience using GIT.
o Experience working closely with developers.
Nice to see
o Experience with IT automation tools such as Chef, Puppet, Ansible, etc...
o Experience with CI/CD systems such as Bamboo, Jenkins, Travis CI, etc...
o Experience with Docker and or other containerization tools.
o Experience in an infrastructure as code environment.
o Experience provisioning systems with Kickstart.
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